Frequently Asked Questions
WHAT IS THE DIRECT CONTACT NUMBER FOR RESERVATIONS?
You can contact our reservations desk on 00353 (0)1 628 0494.
WHAT TIME IS CHECK-IN AND CHECK-OUT?
Check-in time is from 2.00pm (3.00pm Sundays) onwards and check-out time is 11.00am (12.00 noon on Sundays).
HOW DO I CANCEL OR AMEND MY RESERVATION?
You can amend or cancel your booking by contacting our reservations desk directly or by following the instructions in your booking confirmation email. If you have made a reservation via a third-party website (Hotels.com, Booking.com etc.), you are required to cancel your reservation with this website. The hotel has a 24 hour cancelation policy.
I WILL BE ARRIVING LATE TO THE HOTEL. IS THERE A LATE CHECK-IN SERVICE?
We operate a 24 hour reception desk, meaning you can check-in to the hotel at a late time.
I WILL BE ARRIVING EARLY TO THE HOTEL. IS IT POSSIBLE TO CHECK-IN EARLY?
Our standard check in time is from 2.00pm (or 3.00pm on Sundays). Due to the high level of expected business during 2023, we would normally highlight to guests that an early check-in would be difficult to offer or facilitate. In the case where an accommodation room is not ready for check-in, we can store baggage and luggage safely here at the hotel on arrival, giving our guests the opportunity to be free from bringing around luggage in the case of needing to be elsewhere (e.g. many tourists would avail of this option if they were coming into Dublin on early flights and wanted to spend the day exploring Dublin).
IS THERE A DIRECT SERVICE TO AND FROM THE HOTEL TO DUBLIN AIRPORT?
The Airport Hopper operates a public service to and from Dublin Airport. The service departs from the airport at Coach Park Zone number 16 at the airport and you can view a timetable at the link here. The cost is from €17.00 per adult for a single ticket (€25.00 for a return) and discounts are available by purchasing directly on their website.
WHAT ARE THE LOCAL TRANSPORT OPTIONS INTO DUBLIN CITY?
Dublin Bus operates a regular service to and from the city centre. The bus stop into town is a short walk from the hotel into the city directly. The journey is around 20-30 minutes. For returning to the hotel, you can take the C3 or C4 at Aston Quay in the city centre and this bus will leave you back to the hotel directly. The cost is €3.30 per trip to/from the hotel to the city centre. You can also purchase a leap card, and details for these are here.
DOES THE HOTEL HAVE PARKING FACILITIES?
There are 200 secure on-site coach and car parking spaces available at the hotel and parking is complimentary for all guests.
DOES THE HOTEL HAVE LEISURE FACILITIES?
Unfortunately, the hotel does not have leisure facilities. The name of the hotel originates from the natural spa waters that once existed on the site of the hotel from 1500s – 1900s.
DOES THE HOTEL ACCOMMODATE FAMILIES?
Yes, absolutely. Our family guestrooms contain one double bed and two single beds ideal for a family of two adults and two children. We also offer Family Break Packages with Dublin Zoo and details can be found here.
IS THERE ELECTRICAL ADAPTERS AVAILABLE FOR CONVERSION FROM TWO-PIN SOCKET PLUGS?
Adapters are available at the hotel to purchase for €5.00 per adapter. Also our guestrooms are fitted with USB sockets located at the desk for charging phones/laptops etc.
IS THERE A HAIRDRYER IN THE ROOM?
All rooms are fitted with a hairdryer for your use.
IS THE HOTEL PET-FRIENDLY?
Lucan Spa Hotel allows service and guidedogs to stay with guests. Unfortunately, due to health and safety reasons and to respect your fellow guests, pets and other animals are not permitted inside the hotel. We do, however, have outdoor eating areas in which dogs and pets are welcome once fellow diners personal space is respected.
WHAT SHOPPING, ATTRACTIONS, RESTAURANTS AND PUBLIC HOUSES ARE BESIDE THE HOTEL?
Lucan Village is a unique village that houses the Italian Embassy at Lucan House and is home to a beautiful and picturesque Demense on the Banks of the River Liffey. This pretty village is a mere 10 minute walk from the Lucan Spa Hotel and offers you the opportunity to take a stroll by the Griffeen River or watch the water cascade by at the Village Weir. Lucan Village is also home to a number of services and shops which may be of help to you during your stay. Details on shopping outlets and shopping centres are available here.